Frequently Asked Questions
What types of businesses do you
work with?
We work with a wide range of businesses—from local service providers to e-commerce brands. Our strategies are flexible and designed to meet the unique goals of your business, whether you’re just starting out or scaling to new levels.
Do I need to sign a long-term
contract?
No. We believe in earning your business, not locking you in. While we recommend a 3–6 month commitment to see full results, our agreements are flexible and transparent.
How do you measure success?
We track performance through clear metrics such as engagement, reach, leads, and sales. Each package includes reports and/or strategy calls so you can see exactly how your investment is paying off.
Will you create content for me?
Yes. Depending on your package, we handle everything from branded graphics and captions to professional video content with a professional photographer/videographer from your area.
Do you run paid ads, or is it just
social posting?
Both. Our Growth and Dominance Packages include paid advertising campaigns where we handle targeting, creatives, testing, and optimization to maximize your ROI.
What if I like something in one package, but not the other?
No problem at all — Packages are fully customizable. If a specific service from one package stands out but the rest don’t fit your needs, elements can be adjusted or combined to create a tailored solution. The goal is to ensure every client receives exactly what works best for their business.
How soon will I see results?
Every business is different. Social media growth and brand awareness build over time, but many of our clients start noticing increased engagement and leads within the first 1–2 months.
What makes Nexup Media
different from other agencies?
We focus on personalized strategies, clear communication, and measurable results. You won’t get cookie-cutter templates or confusing reports—you’ll get tailored content, transparent updates, and a partner invested in your growth.
What if I’m not sure which
package is right for me?
That’s exactly why we offer free consultations. We’ll talk about your goals, your budget, and your current marketing efforts to help you choose the package that makes the most sense for your business.